You are reading an old version of this documentation. If you want up-to-date information, please have a look at 4.3 .

System logs

System logs can be downloaded through HELP and by clicking on DOWNLOAD SYSTEM LOGS.


Fig. 201 System logs access

The system logs are used by support team to help troubleshoot your issues.


Fig. 202 Download system logs window

The downloaded file is a eyeplus.logs file type. Transfer the downloaded file to support team for assistance.


If you are looking for the logs between the robot and the EYE+ Controller, check communication logs.