Plugin errors

601 - Communication error

Signification

An error occurred during the communication operation and was not resolved. This happens when the plugin tries to stop the communication and gets an unexpected error.

Troubleshoot

Check that your Ethernet cable is properly connected between your EYE+ and your robot controller. If everything looks fine, try to restart your EYE+ and/or your robot’s program.

602 - Client configuration error

Signification

One of the parameters you entered in EYE_CONFIGURE is incorrect.

Troubleshoot

  • Check that you have called the function EYE_CONFIGURE at least once at the beginning of your program.

  • Check the arguments you entered in EYE_CONFIGURE are correct and restart your program.

603 - Connection failed

Signification

It is not possible to establish a connection with your EYE+ or you lost the connection while the program was running.

Troubleshoot

  • Check that your Ethernet cable is properly connected between your EYE+ and your robot controller.

  • Check the IP address and port number you selected in Step 3: Configure configuration files.

    • Check that you have entered the appropriate parameters in EYE_CONFIGURE.

  • Check that you have selected the correct end of line character in EYE+ Studio.

    Note

    Refer to section Step 4: Configure your EYE+ controller.

  • Check the state of your EYE+. If your EYE+ is in the Error state, get the logs and restart it.

    Note

    Refer to section EYE+ states.

604 - Timeout occurred

Signification

The plugin has reached a timeout when handling a send or receive to your EYE+. This event occurs if no response is received from EYE+ within 33s.

Troubleshoot

  • Check that the internal EYE+ timeout is greater than or equal to 30 seconds. If you need a shorter internal EYE+ timeout, you must manually adjust the plugin timeout.

    Note

    You can check the internal timeout under Help > TCP Terminal in EYE+ Studio.

    ../_images/check_timeout.png

    Fig. 9 EYE+ Studio TCP terminal - Check internal timeout

  • Check the state of your EYE+. If your EYE+ is in the Error state, get the System logs and restart it.

606 - Wrong input parameters

Signification

One of your input arguments to a plugin function is invalid.

Troubleshoot

  • Check that your input arguments match those specified in the Plugin functions section.

  • Check that you have selected correct flags number in EYE_CONFIGURE.

698 - Invalid timer number

Signification

The flag numbers you have selected in EYE_CONFIGURE is not in the correct range.

Troubleshoot

Select correct flags number in EYE_CONFIGURE and restart your program.

699 - Generic error

Signification

An unexpected error occurred.

Troubleshoot

Download the Communication logs of your EYE+ and contact our support team.