Help

The HELP page delivers system information and support tools for troubleshooting.

Fig. 238 HELP main page

About

In this about card, you will find:

• Software version: Gives information about the current version of the EYE+ system, can be upgraded through System upgrade.

• Hardware version: Indicates the version of the EYE+ Controller Hardware. It is followed by the revision of the EYE+ Controller cover.

• EYE+ CPU Serial Number: Indicates the serial number of the EYE+ Controller CPU. This can be asked by Asyril support team to get more information about your system.

• Hardware AI Accelerator status: Indicates whether your EYE+ Controller has a hardware AI accelerator installed.

The EYE+ Controller can be restarted using the button RESTART CONTROLLER.

Help tools

These tools can help you troubleshoot your problem:

• System logs
• Documentation
• TCP terminal
• Communication logs